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Help desk setup

zacharyblevins
Newcomer
Newcomer

‎2023-04-11 12:41 PM

Hello all, hoping for ideas on setting up a helpdesk-style waiting room with the following parameters

  1. singular waiting room for clients
  2. multiple users/agents with hosting access
  3. separate meeting rooms for each host

The users/agents would each be able to view the same waiting room to delegate, but each host would maintain a private meeting room with the admitted client. To my knowledge this function does not currently exist in Zoom, but I'm eager to hear others' input.

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