Help Needed: Improving Blurry Video Quality in Zoom Cloud Recordings

[dsirfri]

Hi everyone,

We are currently using LearnWorlds for our e-learning platform and upload our recorded sessions directly to the Zoom Cloud. Despite recording in 1080p, the video quality often appears blurry and pixelated across various devices.

Here are the main issues we are facing:

• Blurry and pixelated replay sessions, even though they are recorded in 1080p.
• No option for learners to adjust video quality in the video player settings on LearnWorlds.
• Considering using a DSLR camera for recording sessions to improve clarity.

Can anyone provide advice on how to enhance the video quality? Are there specific settings or best practices we should follow when recording and uploading videos to Zoom Cloud?

Thank you for your help!

Best regards,
Désirée 

[Soraya11]

Did you have an answer to this? It is my problem also.

[MGSR · Accepted solution]

Hello there,

Welcome to the Zoom Community! We're glad to have you here.

The resolution has an overall effect on the image quality of videos. There are various factors that can affect your local or cloud recording, including the number of participants and meeting settings.

You may refer to this article for the resolution of your recorded videos.