Headset is not working with Ubuntu 24.04

[Calvo]

Hi

we are having issue with the new Ubuntu Version and the Zoom Client.

When we are using our headset it does not work. It is working with all other applications and webservices but it does not work with the Zoom Client > tested with the newest one 6.2.6

It was working with the older Versions of Ubuntu, other users form our company are having no issues with older Ubuntu Versions.

Any other users out there who has made the same experiance?

Cheers

[vincentm]

Hello,
I have a slightly different problem on Ubuntu 24.04 with Zoom 6.2.10, I am not sure if this might be related but you can try the "workaround".
My headset (logitech H600) is working well and then randomly stops only for the speaker part during meetings.
It seems that in this case the headset speaker is not working anymore in Ubuntu system neither, it is always selected but audio test is not working anymore. I just found that using the Zoom Audio Setting window (and not shortcut in drop list) and switching between "Same as System" <=> "H600 ..." makes it work again even for the whole system (I tested with music playing in another application).
This behavior was only observed with a Zoom  meeting running and since I use Ubuntu 24.04 (vs 20.04) with the same headset.

Note that this is a real painful issue for zoom meeting as I can't now the speaker is not working anymore randomly except by absence of any attendee response at some point...

[Calvo]

Hello
we also have the problem after updating to the latest version of the Zoom Workplace Client, which unfortunately didn't help.
It currently looks like the problem comes from the OS and we have also published this in other forums to see if there is a solution, I also have a ticket open with Zoom.
Cheers!