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Grey bars on screen

AnitaPeleg
Newcomer
Newcomer

‎2022-01-07 11:29 AM

At a couple of online events that I have hosted, when sharing my screen with a power point presentation or video a grey bar has appeared on the screen which interferes with the viewers experience.   I have attached a screenshot so you can see the problem.

Can anyone tell me what to do?

Preview file
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3 REPLIES 3

Glowstone_Guy
Newcomer
Newcomer

‎2022-01-07 11:37 AM

That's the Zoom Screen Share Toolbar. If you turn off Optimize for Video then the gray bars should go away.

AnitaPeleg
Newcomer
Newcomer
In response to Glowstone_Guy

‎2022-01-07 11:52 AM

Thanks, I see that option when I am in the process of sharing the screen, not in the settings, right?.

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FriendlyWebDr
Participant
Participant
In response to AnitaPeleg

‎2022-03-07 05:48 PM

Yes, that option appears when you click and open screen share.

 

 

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