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Monte_Carlo
Newcomer
Newcomer

i am using Zoom for my sons online classes but  of late since last 3 weeks , my Zoom connections goes off showing

error 5003 and error 104101 putting into risk my sons education.

 

now as of 2 days the  laptop also goes off too.            Internet is fine, but only zoom classes are  a super big problem

 

please assist 

1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hey @Monte_Carlo, there are other threads that are related to the error you're receiving.

 

Checkout this thread with an Accepted Solution to see if it is able to resolve your error:

1. error code 5003


If the referenced post and reply does not answer your question, please reply back to this post and provide any additional information that may be helpful for our community experts to assist you. 

 

Thank you!

 

Zoom Moderator

CA
 


Carla (she/her/hers)
Zoom Community Team
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