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Green patches / lines on video

SaurabhD
Newcomer
Newcomer

‎2023-06-20 10:18 PM

Hello everyone,

 

there are green lines / patches appearing on the video for a colleague. They appear and disappear and are of various sizes. Here is a screenshot, though here it is not a lot, sometimes it almost covers the whole background. Can anyone help? Here is a screenshot. Thanks!

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willjoe2442
Contributor I
Contributor I

‎2023-06-21 01:27 AM

You can do this right in the zoom video settings during a meeting: Click on the little arrow by "Start Video", then Video Settings, Video, Advanced, Use Hardware Acceleration for: Video being sent > DISABLE - this should solve the problem with the green.

 

Regards,

Diana