cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Galaxy Tab A (2016) update problem

LSP
Newcomer
Newcomer

I tried to update the Zoom app on an elderly, home-bound friend's Galaxy tablet but got into an unending circle of messages that I had updated the app to following refusals to connect to a Zoom meeting because the app needed to be updated. My friend's account shows that she has Zoom version 5.4.9 (1079) in spite of my efforts to update it to at least version 5.8.6. What is the problem? Perhaps that the tablet is too old/too limited in memory or whatever to update? Help, please! Zoom is one of the few ways my friend can still connect with others directly.

0 REPLIES 0