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Zoom AI Companion2021-09-22 10:56 AM
This is an unusual ask I believe.
I was asked to co-host and record a legal proceeding. I started the recording and minutes later the power went out throughout the city. My internet went down.
I got back online and the meeting had just kept going without me, and the record button was greyed out. It appears that as I was kicked off, the original host became the owner of the recording. I had to ask her to pause it at the break. I then asked her to make me co-host again.
My question is, as we exit this meeting is there a strategy we should employ to make sure I get the whole meeting recording? We are both still online and haven't left the meeting.
2021-09-22 11:02 AM
Unfortunately, if this was a local recording and you were the only one recording, you likely will not have the full meeting captured. If it was a cloud recording, then it should all be captured by Zoom's servers, even if you lost connection.
2021-09-22 11:45 AM
Thanks, I fessed up and called the client who asked me to step in for them. Apparently, they had their account set to record to the cloud by default. Because I was in their account and not mine, I think we have everything. That would have been a problem had I been in my account which is set to record to my machine. This may have been a cheap lesson for me.