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Freezing

SerHao
Newcomer
Newcomer

Hello, I recently updated and since then the participants video keeps freezing. Everything else is exactly the same as before the update so not an issue with internet, computer or camera. It only stops freezing if I share my screen. I’ve tried unloading and reloading but it didn’t make any difference. Can anybody help? I can’t work with it like this. 

 

Thanks

Ser Hao

2 REPLIES 2

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @SerHao 

 

Are you using a Windows PC or an Apple computer?

Stringfellowww
Newcomer
Newcomer

Does it matter?  Eight bits to every bite.  From Toronto to Hong Kong its a computer.