Get work done more efficiently with Zoom AI Companion. The AI Companion Onboarding Center is now live!
Learn moreEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2024-07-31 06:17 AM - edited 2024-07-31 06:20 AM
Hi, I am using the desktop app on my MAC desktop. I am able to use the invitation link to enter the meeting. I am able to join the waiting room. When the host starts the meeting I am able to see and hear the gallery. I can see my video in the gallery but my audio is muted even though I have it set to not be muted when I enter a meeting I am then unable to click on anything- audio, video, chat, etc. I can’t even close the window. All freezes but I can still view and hear everyone else in the meeting . I have reinstalled the app but that didn’t help.
I am enrolled in a class and this is causing huge problems. Any suggestions? Thx so much.