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Freezing, garbled & delayed

Pat539
Newcomer
Newcomer

‎2024-08-30 04:46 AM

I’ve updated Zoom, have the latest hardware, tried several locations, always auto update my computer & STILL have freezing, delayed & garbled speech.  Any suggestions?  

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storyhub
Community Champion | Customer
Community Champion | Customer

‎2024-09-01 04:48 PM - edited ‎2024-09-01 04:48 PM

Best to use an ethernet connection instead of WiFi. For PCs best to use a minimum i7 with 16GBs of RAM. Best to have a high speed internet connection with a minimum of 10Mbs upstream measured using openspeedtest.com.

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