Free Admin Account

[MA2000]

Dear all,

I am having issue as one of users can't accept invitation to join Zoom account.

I have created free zoom admin account and invited 2 users  to have option to change background / add banner to camera view.

First one went smooth, but second account after accepting "to join new account and transfer account information"  received error "account is not paid ".

Do anyone knows if there is a limitation to manage users with free admin account?  

Kindest,

MA

[Happytohelp123]

Hello @MA2000 Do you have a paid account with Zoom? The user is receiving this error message because only Paid accounts have the ability to add users into their accounts.  In order to resolve a Pro account or higher would be required. Please let me know if you have additional questions. Thanks