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Finding a cloud recording after recording to cloud under basic plan

Cblakes
Newcomer
Newcomer

‎2024-04-30 04:44 AM

Hello everyone!

A meeting was scheduled by another person, I was invited, and they made me a host. I recorded the meeting and was suggested two options (computer or cloud) and chose Zoom Cloud option. However, my account is Basic Plan, so I don't see this recording in my Zoom portal, even though I was offered this option. Where can I find this recording? Will it be on the original host's Zoom recordings page? 

Thank you!

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2 REPLIES 2

lancetlc
Zoom Employee
Zoom Employee

‎2024-04-30 08:03 AM

Hey @Cblakes,

 

Thank you for your question. Yes, it should be under the account of the person who originally scheduled the meeting. You can reach out to that user and ask for the recording link.

Fahim9224
Newcomer
Newcomer

‎2024-05-01 10:35 AM

Hello i had pro plan & had some recording.But the plan expired today that i didnt noticed.I upgraded again.Bt noe i cant find the recording.how to get it,please help me.

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