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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Finding a cloud recording after recording to cloud under basic plan

Cblakes
Newcomer
Newcomer

‎2024-04-30 04:44 AM

Hello everyone!

A meeting was scheduled by another person, I was invited, and they made me a host. I recorded the meeting and was suggested two options (computer or cloud) and chose Zoom Cloud option. However, my account is Basic Plan, so I don't see this recording in my Zoom portal, even though I was offered this option. Where can I find this recording? Will it be on the original host's Zoom recordings page? 

Thank you!

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lancetlc
Zoom Employee
Zoom Employee

‎2024-04-30 08:03 AM

Hey @Cblakes,

 

Thank you for your question. Yes, it should be under the account of the person who originally scheduled the meeting. You can reach out to that user and ask for the recording link.

Fahim9224
Newcomer
Newcomer

‎2024-05-01 10:35 AM

Hello i had pro plan & had some recording.But the plan expired today that i didnt noticed.I upgraded again.Bt noe i cant find the recording.how to get it,please help me.

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