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Zoom AI Companion2021-11-03 09:02 AM
Every time I join a meeting or start a meeting, I get an error.
Error: Failed to detect your microphone and speaker. Please make sure your devices are properly connected.
This occurs 95% of the time. Occurs when using laptop in-built speakers or wired headphones. No issues while using wireless earphones.
Need a solution or a workaround for this asap. I am unable to attend classes and meetings on zoom using my laptop due to this.
2021-11-12 12:41 AM
the same thing is happening to me too! I have uninstalled and re-installed zoom and it still does not work. And zoom is the problem because the voice recorder app works just fine. Did you find any solution?
2021-11-14 01:44 PM
Same thing has been happening with me. I'm unable to attend meetings or classes.
2021-11-30 12:46 AM
Hi. I had the problem resolved by Zoom's Engineering support. It was the Laptops specific audio driver that was not working. Although when I first logged this issue the drivers had been verified, now that I reinstall the driver today things work correctly.
My Laptop is an ASUS (other models will have different driver sites - use the manufacturers site) On the ASUS driver site - https://www.asus.com/us/support/Download-Center/ be very precise about the model number. In my case it needed to be - Zenbook 13 OLED (UX325, 11th Gen Intel). There are many UX325 models listed.
2021-12-12 05:31 PM
it works for me!! I've been searching for a solution to this problem. thank you very much
2022-03-26 02:00 AM
Thanks bruh, helped me a lot. Was worried with this issue. Got this shitty issue recently. Tried every other way, re-installing drivers etc. I never knew about ASUS have specific drivers. Found the right model and now it works well with headphones and zoom is able to detect
2022-01-29 01:14 AM
yes it worked and I had to choose the
as my model only says Zenbook UX363EA. So after a second download of the Audio file from - https://www.asus.com/us/support/Download-Center/
it finally worked - yay! Thanks Robert63
2022-03-09 07:10 PM
hi, how do you know which one your computer needs? I also have an asus vivobook 15 m515
2022-03-10 01:58 AM
I'm afraid not easy. Go to the driver download and search - https://www.asus.com/us/support/Download-Center/ . If you can not see your precise model number, all I can suggest is you ask Asus directly.
2022-01-31 09:18 PM - edited 2022-02-02 03:17 PM
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