Error message while trying to log in

[Jeff_E]

This morning, I was unable to log in to Zoom for a scheduled appointment with one of my doctors. I kept getting an error message:

Timeout Or Wrong Configuration

Default host not configured or timeout,please try again

408 - v=2.0;clid=aw1;rid=INT_436de8d510f3de3c

This was done through Patient Gateway, the hospital's patient portal. The doctor tried to send me a regular Zoom link  but wasn't able to do that, either, so we ended up talking on FaceTime.

Was your network down this morning, or can you tell if it was a problem with the hospital's network or Zoom interface?

(Screenshot of error message attached)

[Ray_Harwood · Accepted solution]

There was a problem with logging in this morning for 30-45 minutes. The problem has been resolved.

See the incident reports here: https://status.zoom.us/incidents/nb8mlrn4l900 

[Jeff_E]

Thank you!

[austinenthursto]

Thank you so much for information.

[willjoe]

How do I resolve a login error?

Fix login issues on websites that require a username and password

1. Enable cookies for the website.
2. Clear history for that site.
3. Clear all cookies and the cache.
4. Check add-ons.
5. The security application is blocking cookies.
6. Remove corrupt cookies file.

Regards,

Will