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Zoom AI Companion2024-08-04 06:58 PM
Unknown error occurred" Error code: 5456000 Please let me know if you know of a solution.
2024-08-05 06:22 AM
@不明なエラー I cannot find any Zoom error with that code. What were you doing when you encountered the error, and are you able to reproduce it?
2024-08-05 06:35 AM
I was trying to sign in to the zoom app from my coworking space. However, I got that error code and a message that said "Unable to connect to network. Please check your network connection and try again.
2024-08-05 07:06 AM
Are you running Zoom locally on your machine, or is it on a virtual machine elsewhere? You are obviously able to connect to the internet to be posting these message, so I am trying to figure out what network it is not connecting to.
2024-08-05 07:29 AM
I am connected to the network via the co-working space's Wi-Fi, no problems with network connectivity other than zoom. google meet is also available. In that coworking space, I can connect to zoom when I use the Wi-Fi at Carrie's office with my iPhone desserting. Obviously, there seems to be a problem between the coworking space's Wi-Fi and the zoom connection. However, other users of the coworking space can use zoom without any problem. Is it a problem with my network settings? But I don't know the cause.
2024-08-05 09:23 AM
Are you using a VPN? The only time I have seen anything like this is if the ports (or some of the ports) are blocked to Zoom, but that is usually found when you are working with a corporate firewall. That can be inconsistent if only some of the ports are blocked since 1 person can use a different port than the next person, so 1 will get in and the other might not. Have you always had the problem at this location, or is this new or intermittent?
2024-08-05 11:03 PM
I am also facing the same issue when using wifi
2024-08-15 03:47 PM
Hello @KishoreR and @不明なエラー,
Could you please run the CleanZoom application provided HERE, and then restart your computer when it's finished?
Once you are done restarting, please visit this link: https://zoom.us/support/download this will automatically download the newest version for you.
Please install this version once it is downloaded.
2024-08-06 06:06 AM
Checking to see if I can find anyone who has seen that error in the past since I can find no reference to it.
2024-10-02 06:31 AM
I am having this same issue with the Zoom Workplace app that I downloaded on a new iPad. I have the app on my phone and MacBook, with no issues, but I cannot login with my iPad.