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Error Message 10004

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Mario2022
Newcomer
Newcomer

‎2022-11-28 01:30 PM

I get this error message when trying to install updates.

1 ACCEPTED SOLUTION

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FORE-Craig
Expert
Expert

‎2022-11-28 01:41 PM

Hi @Mario2022 

 

Are you seeing this message on a Mac running MacOS Ventura? If so, visit the Download Center and manually install the newest version of the desktop client. I personally had the same issue. Once I installed a fresh new version, successive updates have installed correctly.

 

https://support.zoom.us/hc/en-us/articles/5719888320269-Zoom-error-code-10004

 

I hope this helps!

 

Craig

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FORE-Craig
Expert
Expert

‎2022-11-28 01:41 PM

Hi @Mario2022 

 

Are you seeing this message on a Mac running MacOS Ventura? If so, visit the Download Center and manually install the newest version of the desktop client. I personally had the same issue. Once I installed a fresh new version, successive updates have installed correctly.

 

https://support.zoom.us/hc/en-us/articles/5719888320269-Zoom-error-code-10004

 

I hope this helps!

 

Craig