cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Entered the wrong mail adress

Volkshochschule
Newcomer
Newcomer

‎2022-12-20 04:38 AM

Hello, I just got a new zoom account. But I´ve entered it with the wrong mailadress. How can I change that? I can´t approve it with my old adress because I don´t have an Access to this Mailacoount.

0 Likes
1 REPLY 1

Quailman
Zoom Employee
Zoom Employee

‎2022-12-23 09:43 AM

Hello @Volkshochschule, 

 

I'm sorry to hear that this has occurred!

To resolve this issue, please get in touch with our support team, who will help validate ownership and change your email address. Here is a support reference guide for contacting Zoom Support --> https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support#:~:text=Zoom%20Plans%20an...

 

Thanks!