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Entered the wrong mail adress

Volkshochschule
Newcomer
Newcomer

‎2022-12-20 04:38 AM

Hello, I just got a new zoom account. But I´ve entered it with the wrong mailadress. How can I change that? I can´t approve it with my old adress because I don´t have an Access to this Mailacoount.

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1 REPLY 1

Quailman
Zoom Employee
Zoom Employee

‎2022-12-23 09:43 AM

Hello @Volkshochschule, 

 

I'm sorry to hear that this has occurred!

To resolve this issue, please get in touch with our support team, who will help validate ownership and change your email address. Here is a support reference guide for contacting Zoom Support --> https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support#:~:text=Zoom%20Plans%20an...

 

Thanks!