Embed passcode in meeting link for one-click join not working - requiring users to put in a passcode

[Librarycat]

Hello!

I am confused by the embed passcode for one-click. I have this option turned on. Yet, at a meeting the other day, everyone reported that they had to enter the passcode when joining from the link. This is the first time anyone has said they needed to enter a passcode when joining from the link.

I am wondering if one of my settings is wrecking havoc with the one-click setting? I have attached two screenshots with my settings.

Thank you in advance, I appreciate your help!

[Librarycat]

Has anyone else had this problem? I am guessing not since no on has replied!

[bhz]

Yes.  Even though the "edit" function says the Link should not require a passcode, it does.

The only workaround I have found is to set "Waiting Room" on.

Not an optimal solution since now I must stay focused on the screen to give people access.

This has worked correctly for years, but does not now.

[bjohn]

Yes, I have exactly the same problem. Doesn't anyone answer these bugs?

[dkriser]

did you get an answer to this?  I have been having this issue for a long time and cannot fix it....

[Librarycat]

No, no answer. You'd see it here. Hardly any of these questions get answered it seems, although there a few people on here who are helpful. The rest sound like bots.

[MichaelMN]

I've now posted with about 5 different questions and NONE of them get answers although they all bring up that complaint from others—no useful replies. What a waste of time, especially when other free platforms have arrived. Thanks for nothing, Zoom!

[Librarycat]

Actually, I think this issue has been resolved with one of the many Zoom upgrades. I no longer have this issue.

[bhz]

As of today, 12/1/2024, the problem persists.

[ctesar]

Having the same issue. 

[MGSR]

Hello @ctesar,

I'm sorry about the inconvenience you experienced.

Kindly check out this article for the requirements and steps to embed meeting passcodes. 

Let us know if this helps or if you need further assistance.