Distorted video

[smchkvv]

Hi there!
Recently bought a new laptop (Asus Vivobook S16 OLED S5606MA). The video is, for some reason, distorted (can't attach a screenshot, "You have no permission to upload images"). When I'm sharing my screen, the small picture is good. Whenever I stop sharing my screen, it's distorted again. Other participants can see it as well.

There should be no problem with the laptop itself; other video conferencing apps work well. There should be no problem with the laptop itself; other video conferencing apps work well. I didn't run into this problem on my old laptop.

Version: 6.3.11 (60501)

[storyhub]

To share an image you need to hyperlink it from another site. ASUS is renowned for excellent hardware. That laptop uses a 3.2K OLED display which is 16:10 instead of 16:9. Try lowering the display resolution to 2K or 1K (1920 x 1080) to see if that makes a difference. If you still are having issues you may want to contact ASUS support.