Distorted speaker audio

[Flo90]

Hi,

for some reason the voice of all speakers is heavily distorted (crackling sounds). The volume is not very high and this problem is limited to Zoom only. Every other app is working just fine (MS Teams, Discord, Google Meet, etc).

I'm using a USB sound card "Creative SoundBlasterX G6" and a "Beyerdynamic MMX300" headset connected to it (via cable). No bluetooth involved.

I already played with all available audio settings in Zoom - without success. Sometimes the problem fixes itself for a while when I change the bitrate of the speaker/headset in Windows.

Any ideas? This basically makes Zoom useless for me.

[umesh0532]

i am facing the same