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Desktop zoom app is freezing

MRK2017
Newcomer
Newcomer

‎2021-12-10 02:10 AM

Hi everyone. Hope you have some ideas on how to solve this issue. When I open my desktop version of zoom it constantly freezes and I cannot participate in any meeting. It says I have a pore internet connection. However, I do not have a problem with any other app on the same computer. In addition zoom app on my phone works perfectly on the same wifi. What can I do?

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1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2021-12-17 11:11 AM

Hi @MRK2017! Thanks for posting your question. Could you tell us what version of the Zoom app you're currently using on your desktop?


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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