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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Deleting cloud recordings

EricaE
Newcomer
Newcomer

‎2021-12-07 10:36 AM

I'm trying to delete some of my recorded meetings to free up space in the cloud. I click delete and then nothing happens. See screenshot.

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CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2021-12-14 11:12 AM

Hi @EricaE,

 

Please try to access the Zoom web portal using an incognito or private browser and then follow these instructions on how to delete the cloud recording: https://support.zoom.us/hc/en-us/articles/360048488451-Deleting-local-or-cloud-recordings#h_01EG720H...

 

Try it out and let me know if that helps! 

 

Thank you,

Zoom Moderator 

CA

 

Please click Accept as Solution if this helped resolve your issue. 


Carla (she/her/hers)
Zoom Community Team
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