Create new user in admin zoom but not received confirmation email

[helpdeskdyninno]

Create new user with license but still in pending because not received confirmation email on mail.

[Jameswalter]

If you have created a new user in the admin panel of Zoom but have not received a confirmation email, there are a few steps you can take to troubleshoot the issue:

Check the spam/junk folder: Sometimes, confirmation emails may get filtered as spam by email providers. Check your spam or junk folder to see if the email ended up there.

Wait for some time: Confirmation emails may not be delivered instantly. It can take a few minutes or even longer depending on various factors such as email server delays or network issues. Give it some time and check your inbox periodically.

Resend the confirmation email: In the Zoom admin panel, look for an option to resend the confirmation email. It may be available under the user management section or within the specific user's profile. Click on the option to resend the confirmation email to the user.

Verify the email address: Double-check the email address you entered for the user. Make sure it is spelled correctly and that it is a valid email address. An incorrect or mistyped email address will result in non-delivery of the confirmation email.

Contact Zoom support: If you have tried the above steps and still haven't received the confirmation email, reach out to Zoom support for further assistance. They will be able to investigate the issue and provide guidance on how to resolve it.