Connecting to a meeting

[SS21]

I cannot connect to a meeting through a link sent to my email. It just keeps telling me my zoom client is outdated (which it isn't, I have the latest version). Then is starts to download and never finishes. If I copy and paste the meeting to a browser or into zoom, I get invalid meeting ID. This happens on my computer and my iphone. I've uninstalled and reinstalled and done a zoom clean among other things. My old zoom and microsoft acct were attached to an account that I no longer use and were associated with google. My current account is associated to microsoft , outlook.

[Raffy28]

Welcome to Zoom Community!

You need to create a Zoom ticket so we can further investigate the issue.

We may need to get more information about this.

https://support.zoom.com/hc/en/contact?id=contact_us