Computer crashes during Zoom calls

Community

Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Hi everyone, sorry if I am posting this in the wrong place. Tech support question here.

I have a Jabra Engage 65 headset and very frequently, when I am using it during Zoom calls, my whole computer will crash. No issues when using my webcam mic/external speakers.

Headset, Zoom and Windows are fully up-to-date.

Any thoughts on how to resolve?

Thanks,

Ian

0 REPLIES 0

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!