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Cloud Zoom Recording

Efser
Newcomer
Newcomer

‎2024-06-05 08:10 AM

Hello everyone!

I have a problem with finding the cloud recording. The meeting was scheduled by another person, but he made me host. Then I wanted to record the meeting and was suggested two options (computer or cloud) and chose Zoom Cloud option. However, my account is Basic Plan, so I don't see this recording in my Zoom portal, even though I was offered this option. I need to find this video since it was my thesis defense that should be posted to the institute. Could you please help me retrieving the recording?

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Nonpartisan
Newcomer
Newcomer

‎2024-06-10 07:53 PM

Ask the person who scheduled the meeting to check to see if the recording is on his zoom account under "recordings".  If it is, ask the person who scheduled the meeting  share the recording with you from the recording  page.  Although if the recording is over 30 days old, it may have been erased.

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