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2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

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Circular referencing website!

very-frustrated
Newcomer
Newcomer

Problem

1. Recently had hard drive scrubbed after a suspected hack. All pwords etc lost.

2. Open Zoom app.

3. I don't know my password, need a new one. Click forgot password.

3. Zoom has changed, some gastly web page opens.

4. No option to change password unless you know your password...I can no longer use Zoom on my work PC.

 

In case anyone from Zoom reads this, the virtual assistant sucks as does the web browser stuff!

and

What was a simple little app that was great now looks like a bloated monster.

I may have to stop using Zoom alltogether and switch to Teams even though it is rubbish compared to original Zoom it is still better than the new Zoom by light years.

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