Choppy Video - Dell Webcam WB7022

[rshaw2]

A couple of months ago the video feed from my webcam (WB7022) has become lower resolution  and very choppy only in zoom. This doesn't happen on any other video calling apps like Teams or Google Meets. While troubleshooting this I've noticed something interesting - while in a call the video will be choppy, but if I boot up the DDPM software (dell camera software) the camera shuts off and on suddenly (as indicated by the light turning on and off) the the video is then PERFECT in zoom. If I turn off my video in zoom then turn it on again the choppy video returns. I'm baffled.  

I'm on a Mac Pro 14inch 2023, running sequoia 15.2. 

The webcam drivers are the lastest according to DDPM; 0.0.9,1.  
Zoom version: 6.3.5 (46181)

I've also disabled "optimize quality of the video I send with de-noise" as I've seen other posts indicating it helped their video but it did nothing for me. I've tested with Original Quality or HD selected, and both selected, with no improvement. 

[storyhub]

Webcam video in Zoom is 640 x360 (360P)

This webcam is Zoom certified for these OSs MacOS 13 Ventura, MacOS 12 Monterey, MacOS 11 Big Sur

In general, Apple devices are very picky about what auxiliary devices will work. This webcam was designed to work best with a Dell PC and as a second thought to work with the above OSs.

Try the built in webcam and see if it is more stable.