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Zoom AI Companion2023-03-22 11:52 AM
I have a personal Zoom account and a company Zoom account as well as a personal and company Google Workspace. I mistakenly connected my personal Zoom account to my company Google Workspace Calendar.
When scheduling a calendar event in Google calendar, the Meeting host: shows my personal email address and the meeting ID is the one with my free personal Zoom account. Signing out of all devices in Zoom doesn't do anything. I cannot remove the Zoom for GSuite add-on, but I did remove the Zoom extension from Chrome.
Where can I sign-out of Zoom's "Zoom for GSuite add-on" and remove that authorization?
2023-03-22 02:58 PM
Hello @ericinco
Can you try signing out under your Zoom profile -> Calendar and contacts integration and then integrate with the work calendar.
If this response helps, please accept the answer as an accepted solution, so others can benefit as well.
2023-03-22 03:53 PM
@sachinzoom - thanks for replying. I checked on both my personal and company email zoom accounts and found that my personal zoom account had no integrations setup, my company zoom account did have email/calendar integration setup. I deleted the integration, signed out of my Google Workspace, signed back into my Google Workspace, added the Google integration in Zoom (via Zoom.com profile). Still, when I create a meeting, the Meeting Host is my personal Zoom.
I thought it might be tied to my browser (extension maybe?) which is usually Chrome, so I swapped to Safari and signed into Google Workspace - same behavior.
Just so we are on the same page, this is where my allegedly non-connected Zoom account is showing up as the meeting host.
2023-03-22 04:16 PM
Hi @ericinco
In your google chrome extension, Did you ensure you are signed into the workplace account ?
click on details and make sure your workplace account is signed in
Hope that helps
2023-03-22 04:30 PM
Also, make sure you are signed into the right google calendar account when scheduling meetings
2023-03-23 08:42 AM
@sachinzoom - thanks so much for taking the time to help!
I thought that the Zoom Chrome extension might be the culprit so I removed it from Chrome. I have a separate "profile" in Chrome to separate work vs. personal so my personal Zoom / Gmail is only signed in on one profile, and my work Zoom / Google Workspace.
When I removed the Zoom Scheduler chrome extension, the "Zoom meeting" was still visible when creating a calendar event in Google Workspace. Swapping to Safari which I don't ever use and signing in to Google Workspace with company account, the "Zoom meeting" was visible when creating a calendar event.
I reinstalled the Chrome Zoom Extension and visited "Zoom Extension Settings". It has the correct Personal Meeting ID for my company Zoom.
I don't think this is tied to the Chrome extension.
When creating a calendar event, "Zoom for G Suite Add-on" is what appears to be facilitating the Zoom meeting creation.
What I suspect happened is that I was signed into my personal Zoom account and I configured the Zoom for G Suite (now Workspaces) add-on in my company Gmail. A token was granted and now I have no way to remove it. Is there a way to deactivate the granted token?
It's mildly concerning that I have no visibility in my personal Zoom account into an external service that is granted access to create meetings.
Where do I log-out or configure my Zoom for G Suite Add-on - or - where do I see in my Zoom account what external applications have access and how do I revoke that access?
2024-02-27 06:33 AM
Hey @ericinco,
I had the same issue and I guess I managed to solve it! From the Account settings (in the browser, not the app) I navigated to Advanced > App Marketplace (basically landing on https://marketplace.zoom.us/).
From there I clicked on Manage (upper right corner, next to the profile pic), then App on Account (down on the left menu), this lead me to https://marketplace.zoom.us/user/dashboard/installed-apps from which I could see which apps are installed and have access to my account or can act on my behalf.
From there I was able to inspect or eventually disable specific apps (in our case Google Workspace) for the calendar integration.
Hope it helps,
Enzo