cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Cannot seem to upgrade Zoom

MKFinley
Newcomer
Newcomer

‎2022-01-15 10:36 AM

My Statistics in Zoom say I am using version 5.6.1 from last March, but I went to the download center and installed version 5.9.1 today.  After starting a new meeting, I expected to see 5.9.1 but still see 5.6.1.

 

Windows 10, Firefox latest version.

 

What am I doing wrong, please?

 

0 Likes
1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2022-03-02 09:21 AM

Hey @MKFinley could you try to uninstall the Zoom client and reinstall it? Here is how to update your Zoom client, are you able to update? 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
0 Likes