Cannot open the people microphone anymore

[Thomas-VM]

Hello,

A few days ago, we were able to open the microphones of any members in a meeting.

However, one of our partners changed something in the Zoom settings, and now this is no longer possible. We have to ask the members to open their microphones manually.

We've tried changing some of the settings, but without success. 😞

What do we need to do to restore this option?

Regards,

[Frank_TB]

Hello,

I believe you are asking about the Request to unmute feature.

 
This Zoom support article explains how to enable and use Ask to unmute.

 
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065350 

Regards

If my reply helped, don't forget to click the accept as solution button!

[Thomas-VM]

When I click on you link I only have 3 solutions for subtitles.

Could just please just do a image of this page explaining how to put back this option?

[Thomas-VM]

If anyone could help me by telling us which option and where we could active it this option back, it would be nice.