Cannot open document “double_click_to_convert_01.zoom”. zoom.us cannot open a file of this type.

[Shkurrik1]

Hi everyone, I had an important meeting but I can't open the file. I get the message “Cannot open document ‘double_click_to_convert_01.zoom’. zoom.us cannot open a file of this type.”

I tried to find a solution on the internet, and one looked good (make a new recording, pause, and move the “broken” files to a new folder, stop recording). But that didn't work. I don't know what to do anymore. I have a MAC.

[CarlaA]

Hi @Shkurrik1, thank you for posting to the Zoom Community! 

What occurs wen you double click on the file to convert it?