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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Cannot obtain support

chris62
Newcomer
Newcomer

I have a paid premium account. I have been unable to schedule any meetings for over 15 hours now. Everytime I try to use the chat or phone number it says my account does not support help. I am so incredibly frustrated. Anyone else having an issue with Zoom today?

 

1 REPLY 1

Tanja108
Newcomer
Newcomer

Yes, I do face the same problem. The chatbot is not opening for days now in no browser anymore. What is going on? I need some support on different settings