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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Cannot obtain support

chris62
Newcomer
Newcomer

I have a paid premium account. I have been unable to schedule any meetings for over 15 hours now. Everytime I try to use the chat or phone number it says my account does not support help. I am so incredibly frustrated. Anyone else having an issue with Zoom today?

 

1 REPLY 1

Tanja108
Newcomer
Newcomer

Yes, I do face the same problem. The chatbot is not opening for days now in no browser anymore. What is going on? I need some support on different settings