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2024-09-30 10:14 AM
Hi yesterday I recorded a 2 hour meeting to my Cloud account. I never received an email after and when I checked this morning to see if it's still processing, it's not even listed. I know I clicked Record, I even paused and restarted the recording. I even remember it saying "recording stopped" when I stopped recording. It's not on my computer in the Zoom folder, nor is it showing up in my account. I'm not sure if this matters, but the meeting was started by another host, who then made me host and I clicked Record. So my understanding is that the recording should be in my account since I was the host. Can zoom support please see what happened to my Cloud recording?
Solved! Go to Solution.
2024-09-30 10:42 AM
Turns out the original host has the recording, even after they had made me the main host. This has been solved.
2024-09-30 10:42 AM
Turns out the original host has the recording, even after they had made me the main host. This has been solved.