Can't hide in-meeting notifications

[ln1draw]

Hi there!

I'm having an issue where some of my coworkers are unable to disable the notification badges or the pop-ups on our group zoom calls. I have no idea what is different about our set-ups!

I suggested that they select the "Mute chat notifications while I am in a meeting or internal call" option, but it does not seem to make a difference. Any other ideas on how to stop these notifications from happening on the mac desktop app?

thank you!

[Vinay012]

go to 'CHAT'  and then  and then you see three dots press that and now click 'no one' 
hope this will help you

[ln1draw]

Hi Vinay! thank you for replying!

it looks like a step got cut out. What do I do between going to "chat" and clicking three dots?

[Vinay012]

I have sent you the photos step by step please see that also