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Can't enter or join zoom meetings. I get an error message: Unable to connect check to be sure your

jackCSUEB3
Newcomer
Newcomer

I can't enter or initiate meetings. I get an error message: Unable to connect, Check to make sure you're connected to a stable network that is not blocked by a firewall or proxy.

2 REPLIES 2

pschwingl82
Newcomer
Newcomer

I got a message that said "handoff couldn't be completed"

 

crchan123
Zoom Employee
Zoom Employee

Hi @jackCSUEB3! Thanks for posting your question, and welcome to the Zoom community 😊

Here's an article that you can check out to troubleshoot: https://support.zoom.us/hc/en-us/articles/7247615044877-Troubleshooting-when-you-can-t-join-a-Zoom-m... 

Hope this helps!