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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Can't enter my name when using link to join a meeting

kcumberland
Newcomer
Newcomer

This seems so simple but I can't figure it out!  I tried to join a zoom meeting using the link I was provided.  That took me to the meeting directly without having to log into the app (I have a free account).  I wasn't admitted bcse my name wasn't displayed.  Even though everything I read said that if you join through a link, it will give you the option to enter your name, that option was not there.  All it would allow me to do was to turn the video and mic on/off and to join. I tried copy/pasting the link into my browser but nothing changed. So I tried logging into & joining the meeting through the app, but I was not provided the meeting ID, so couldn't.  This is a link sent by a large organization that holds hundreds of zoom meetings so I'm sure this is me, not them.  I've asked them to provide the meeting id next time if possible, but in the meantime, what am I missing?

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