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cristianperello
Newcomer
Newcomer

‎2022-06-18 03:17 AM

Tengo cuenta Pro y cumplo los requisitos para tener HD y mis videos se graban a 640x360. Qué puedo hacer? Me dicen que tengo que comunicarme con soporte y por el menú es inaccesible. Gracias.

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Sangy_Arce
Zoom Employee
Zoom Employee

‎2022-06-20 02:46 AM

Hi @cristianperello,

 

Hola, por favor haga clic en este artículo para enviar un ticket de soporte: https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support

 

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