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video del celular

paulader
Newcomer
Newcomer

utilizo dos cámaras para las clases, la cámara coanfitrión, desde el lente frontal del celular hace un gran angular, que hace dos meses atrás no lo hacia y eso hace que al hacer zoom para tener la imagen mas cerca baje la calidad del video, como hago para sacar el gran angular que se pone por default desde la cámara del celular? gracias 

4 REPLIES 4

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi paulader,

 

it may be a setting on your cell phone for your front lens. 

 

what make and model cell phone are you using?

 

what zoom mobile app and version are you using?

 

thanks,

 

eliot

hi there Eliot

 

thanks for taking your time i give you the info:

 

SAMSUNG 20FE (fan edition)

ZOOM: VERSION 5.13.5.11533

 

hope you can guide me with a solution

 

greetings there

 

Paula

alejafonse
Newcomer
Newcomer

Hola , lo resolviste ? Tengo el mismo problema 😵💫

AlejandroD
Newcomer
Newcomer

Hola! Si, veo que pocos se quejan de esto, pero quiero resolverlo tambien! Encontraste solución?