Breakout rooms not available in new meetings

[janziehm]

Hi,

Since a couple of weeks my Option for Breakout Rooms disappeared when I schedule a new meeting or open a direct meeting.

Interestingly, my personal meeting room or older recurrent meetings still have the Breakout Sessions.

Any idea what the reason might be?

I use the latest version. Tried already to logout and login again. Deactivated and reactivated Breakouts in the settings. Nothing changed anything.

I appreciate any help. 
Thanks!
Jan

[janziehm · Accepted solution]

Hey, 

my problem was solved by the support. My end-to-end encryption was enabled. When this option is enabled, the following features are disabled:

• Join before host
• Cloud recording
• Live streaming
• Live transcription
• Breakout Rooms
• Polling
• Zoom Apps
• Meeting reactions*
• 1:1 private chats*

Hopefully this will help you.