Blurred Background- how to get it?

[TamaraD]

I have a Mac book that runs on Mac OS version 10.13.30, have installed zoom desktop client 5.91, and don't know what else to do. When I go into the setting of "background and filters" it shows me different virtual backgrounds to choose from but I don't see the option "blur" as described on the website. Would anyone be able to kindly help me out?

Warm regards, Tamara

[CarlaA]

Hi @TamaraD ! I know it has been a while since you initially posted, but I want to make sure you receive assistance.

The current system requirements for blurred background are as follows:

• Zoom desktop client, 4.6.0 or higher
• macOS version 10.13 or higher

Supported processors

• Apple M1  
• i5 - 2 cores or higher, 6th generation or higher
  Note: 6th generation i5 dual-core processor, requires macOS 10.14 or higher
• i7 - 4 cores or higher, 4th generation or higher

Can you confirm that your device meets these requirements? If so, please let me know and we can continue to troubleshoot 🙂

Moderator

Zoom Community Team

[Laurey]

Hi Carla,

I am also looking to have the blurred feature on my laptop.  The processor is Intel (R) Core (Tm) i5-8250U CPU@1.60 GHz 1.80GHz

Does my device have the capability?

Thanks,

Laurey