cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Blurred Background Problem

Harry_Potter
Newcomer
Newcomer

Hello,

I have Zoom on my PC version 5.8.0 and I want a blurred background but when I go into my settings page under "Backgrounds & Filters", I only have San Francisco, Earth, and Grass. I don't have a Blur option. I have researched this and tried everything and it didn't work. I even uninstalled Zoom and reinstalled it, signed in, went back into the background page and it still doesn't show the Blur option. It says I need to have version 5.5.0 and later. Can someone help?

3 REPLIES 3

Rupert
Community Champion | Customer
Community Champion | Customer

Does your PC hardware meet the system requirements for blurred background?

 

Supported processors

Intel i3 - 2 cores or higher - 5th generation or higher

Intel i5 - 2 cores or higher - 3rd generation or higher

Intel i7 - 2 cores or higher - 3rd generation or higher

AMD - 8 logical cores - 3.0Ghz or higher

 

 

 

Max here

- Intel(R) Core(TM) i3 CPU 560 @ 3.33GHz
- Zoom 5.8.4 (1736)

and blurred background is not available...

 

😭

 

AnNguyen
Newcomer
Newcomer

Hi Rupert,

 

I have the same problem. Zoom version 5.8.0 and intel i5 dual cores 4th generation.