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Blank Screen During Zoom

KathyJT
Newcomer
Newcomer

I recently installed a webcam, but my face will not show in the screen during Zoom call. My face does show in my camera app. I also have a notice from my security system (ESET) saying that camera access to Zoom has been allowed. What do I do to get my face to show up on zoom rather than a black screen? I have the latest Zoom version. I am using a desktop PC.

2 REPLIES 2

Nic_Shaw
Newcomer
Newcomer

I am having the same problem and have tried everything I can think of to no avail.

Sib
Newcomer
Newcomer

Same here. The desktop app does not show anything, all black. I need urgent support. It happened right after the update. On the web it works but desktop client app does not show anything