cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Blank Screen During Zoom

KathyJT
Newcomer
Newcomer

‎2023-08-07 03:42 PM - edited ‎2023-08-07 03:43 PM

I recently installed a webcam, but my face will not show in the screen during Zoom call. My face does show in my camera app. I also have a notice from my security system (ESET) saying that camera access to Zoom has been allowed. What do I do to get my face to show up on zoom rather than a black screen? I have the latest Zoom version. I am using a desktop PC.

Topics:
0 Likes
2 REPLIES 2

Nic_Shaw
Newcomer
Newcomer

‎2023-08-08 12:24 AM

I am having the same problem and have tried everything I can think of to no avail.

0 Likes

Sib
Newcomer
Newcomer

‎2023-12-13 01:39 AM

Same here. The desktop app does not show anything, all black. I need urgent support. It happened right after the update. On the web it works but desktop client app does not show anything

0 Likes