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Blank Screen During Zoom

KathyJT
Newcomer
Newcomer

‎2023-08-07 03:42 PM - edited ‎2023-08-07 03:43 PM

I recently installed a webcam, but my face will not show in the screen during Zoom call. My face does show in my camera app. I also have a notice from my security system (ESET) saying that camera access to Zoom has been allowed. What do I do to get my face to show up on zoom rather than a black screen? I have the latest Zoom version. I am using a desktop PC.

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2 REPLIES 2

Nic_Shaw
Newcomer
Newcomer

‎2023-08-08 12:24 AM

I am having the same problem and have tried everything I can think of to no avail.

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Sib
Newcomer
Newcomer

‎2023-12-13 01:39 AM

Same here. The desktop app does not show anything, all black. I need urgent support. It happened right after the update. On the web it works but desktop client app does not show anything

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