cancel
Showing results for 
Search instead for 
Did you mean: 
2024 Khoros Kudos Awards

The Zoom Community has won the Best Customer Support Community award!

Celebrate with us

Backround for add-in zoom in outlook

Heidi71
Newcomer
Newcomer

I open a calendar entry, the background is white, then I add Zoom Meeting, then the background turns black. How can I change this?

11 REPLIES 11

tamiogle
Newcomer
Newcomer

I have this same issue and haven't yet found a fix.

Having the exact same issue, did anyone find out how to resolve it?

KimGray
Newcomer
Newcomer

Having the exact same issue, did anyone find out how to resolve it?

 

coryb
Newcomer
Newcomer

Anyone figure out how to fix this?  

HP-Fred
Newcomer
Newcomer

Is there a solution to this issue of sending out black background Zoom invites?  It appears to have been an issue since January of of 2023...

 

eautio
Newcomer
Newcomer

I have a similar problem, except my background is grey. I do not want it to be grey. I want it to be white but cannot change it. Anyone know how to fix?

Here is the workaround solution I discovered by accident: In Outlook, click on the 'Format Text' ribbon and switch from HTML to Plain Text to remove the grey background. You can then switch back to HTML if you prefer the message in HTML format instead of Plain Text. Hope that helps.

robvalentino
Newcomer
Newcomer

Same issue on my MacBook

CarenMN
Newcomer
Newcomer

Same issue (dark background when addign a zoom meeting). Started after an Windows update. 

Please zoom add-on team fix that!!!

lapsedpacifist
Newcomer
Newcomer

I also have this issue.  This looks like a bug.

Zoomer_314
Newcomer
Newcomer

 

Here is the workaround solution I discovered by accident: In Outlook, click on the 'Format Text' ribbon and switch from HTML to Plain Text to remove the grey background. You can then switch back to HTML if you prefer the message in HTML format instead of Plain Text. Hope that helps.