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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Audio settings

MoniqueSittard
Newcomer
Newcomer

‎2024-03-20 02:45 AM

I just want to share my expierence with something very simple that took me hours to solve. So I hope the developers that look at all our user tools and settings can make this better.

I needed to connect the sound of the meeting to a Bluetooth speaker. 

It took me 3 hours to find out, so of course I missed the meeting.

I asked your chatbot: where can I find the audio settings?

Chatbot answer: I did not understand the question.

I got not one answer from the chat bot.

Bing was better, said I had to click the 'gear icon of settings' and that I could find this if I clicked on my profile.

My profile was nowhere .

After 2 hours of browsing I found out that I could do a test meeting. There I found out that your audio settings are hidden under the microphone icon.

My suggestions: 1. replace that microphone icon for a normal sound icon. Or name it audio in/out.

2. Work on your chatbot, it understands not even the simplest of questions.

3. Make sure that as soon as somebody typs in 'audio settings' in your help- or searchfunctions, that you give this very simple answer : click the microphone icon in your meeting.

Don t start giving all complicated advices about communities, licenses, terms and guidelines, membership, buying and signing in possibilities, and who knows what.

It s very simple but you made it incredibly complicated and I missed 2 meetings because of this lack of giving a practical answers to a very simple question.

Thank you for reading.

 

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