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Audio not working on desktop app

Sura_Raha
Newcomer
Newcomer

‎2024-03-30 11:53 PM

I have the pro plan for zoom. But I cannot hear the audio of the other person on the downloaded application on my desktop. I can hear the other person while I join from the browser though. My speaker is working fine. I have reinstalled zoom at least 3 times to overcome this issue, but it still persists. How can I solve it?

Topics:
1 REPLY 1

Celt
Explorer
Explorer

‎2024-04-07 05:51 AM

Hi,

Your experience is similar to mine:

https://community.zoom.com/t5/Meetings/Audio-not-working-on-Zoom-desktop-with-brand-new-laptop-all/t...

Could you provide some more info about your hardware (especially audio component manufacturer and the driver version) and Windows version?

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